Help Centre
General
With regular deliveries of fresh flowers, it’s important that you or the recipient knows how to properly care for the flowers to ensure you get the best ou...
Mon, 24 Feb, 2020 at 12:46 PM
Our flowers are either delivered in a sponge substance to keep them hydrated during transit or they are wrapped in cellophane and a hydration cloth. Our flo...
Thu, 28 Sep, 2017 at 2:30 PM
If your flowers are drooping or wilting, don't worry! Sometimes air can get trapped in the tips of the stems, which makes it difficult for them to drink...
Mon, 24 Feb, 2020 at 12:48 PM
It is advised to change the water every 2-3 days. It is also recommended to recut the stems every 2-3 days along with this to make sure the flowers remain f...
Fri, 29 Sep, 2017 at 9:50 AM
We don't send our flowers in water due to the damage that can be caused in transit. However, they are sent with hydration units, except for the letterbo...
Wed, 16 May, 2018 at 11:06 AM
Our box packaging is fully recyclable cardboard. The gift card and care tip leaflets that arrive in the box with your flowers can also be recycled. The...
Mon, 24 Feb, 2020 at 12:47 PM
All of our bouquets will be packed with a sachet of flower food, please mix the contents of the sachet into your vase water when you are arranging your bouq...
Wed, 3 Mar, 2021 at 5:18 PM