Help Centre
Help With Order
If you are having difficulty placing an order and it's between 9am and 5pm Monday to Friday, our live chat agents can help. We can also resolve most iss...
Tue, 26 Jan, 2021 at 12:54 PM
Yes, as you go through the order process you will quickly find yourself at the billing information section of the checkout. Here you will find a tick box wh...
Thu, 28 Sep, 2017 at 4:24 PM
If you have store credit in your account it will appear as available option in the 'Payment Information' section when you're in the checkout. Si...
Fri, 4 Feb, 2022 at 6:58 PM
To add a discount code to your order, simply type it into the box below the title, 'Do you have a discount code?' as shown below. Enter you...
Wed, 8 Jul, 2020 at 11:09 AM
If you receive an error to say your discount code is invalid, here are some common reasons why:Â - The item you are trying to order has already been dis...
Tue, 7 Dec, 2021 at 2:30 PM
We always introduce specialist bouquets and products for certain times of the year, with our range changing significantly at Valentine's Day, Mother'...
Thu, 19 Sep, 2019 at 11:49 AM
In order to be able to cater for the increased demand on Valentine's Day, we offer a specialised range. These flowers are part of our Valentine's Co...
Thu, 4 Feb, 2021 at 9:03 AM